Full-time or Part-time Receptionist/Client Services Associate (Cat Concierge)
Are you a cat person that likes people? Have you always wanted to work for a veterinarian but all your talents and experience mean you are best suited for working with people, computers and paper?
Maybe you should be working at a cat-only veterinary clinic.
Scottsdale Cat Clinic is hiring a part-time or full-time front office person to direct and answer phones, welcome clients, schedule current and future appointments and assist in maintaining records. We seek a dedicated person who will support our core values and our mission to provide excellent medical care for their feline family.
As one of our Client Service Associates you will be the first impression of the clinic, receiving the client to our home. You will greet clients and check them in when they arrive for appointments. On the phone, you will be the warm, friendly voice that reassures our clients and potential clients that they have found the perfect place for the care of their cat. In those few moments you will be a teacher, educating them about our clinic and encouraging them in their desire for a healthy and happy pet. Away from the front desk, you will be an administrative whiz, working with ease with our management software, scanning documents and reaching out to clients by phone.
This position’s primary responsibilities will be answering incoming calls, scheduling appointments and answering various questions. Also placing outgoing calls to clients, reminding them of followup appointments, semiannual exams and vaccination due dates. You will be responsible for coordinating the flow of clients through the clinic, understanding and finessing the demands of our clients, technicians and veterinarians. Our clients will come to know you as their friend on the inside of the operation.
Requirements for the job include:
● An enthusiastic, warm, and compassionate personality
● Comfort in a fast-paced environment
● Good computer skills
● Ability to do some heavy lifting
Duties for the job will include:
● Communication with clients via telephone, email, text and face to face.
● Scheduling appointments
● Handling financial transactions
● Light cleaning
If this sounds like you, then tell us you want to work for Scottsdale Cat Clinic.
We are an equal opportunity employer and strongly encourage bilingual candidates to apply.
How to Apply
We need a cover letter and a resume sent to:
Scottsdale Cat Clinic
Attn Human Resources
5001 N Granite Reef Rd, Suite 105 Scottsdale, AZ 85250
or email both the cover letter and resume to: email@example.com